Voice. Data. Cloud. Wireless
CLOUD phone Features
Are you using the most up to date features? Check out what you could be doing and the benefits of a cloud based system
Advanced Voicemail to Email
Email integration - voicemails delivered via email
Advanced Call Forwarding
Easily forward incoming calls to any internal or external phone
Advanced Inbound Routing
Route calls to different departments
Call Park
Park calls to be picked up from different extension
Caller ID
Caller ID with name on all phones
Call Transfer
Blind transfer, attendant transfer and cell-phone transfer
Cell Phone Integration
Mobile integration & convergence. Seamlessly transfer calls to cellphones
Call Recording
Calls can be recorded in real time and listened to on your PC. Additional fees apply.
Call Spy
Monitor your customer service reps for training & quality purposes
Call Screen
Callers identify themselves so you can discreetly accept/reject calls
Class of Service
For example, to block expensive international calls
Disaster Recovery
Built-in redundancy
DIDs
System supports mulitple phone numbers
Extension Panel
Full extension settings & editing capabilities via user-friendly website
Holiday Message
Automatically play "after business hours" or holiday message
Hunt Groups
Incoming calls flow through a specific list of extensions
Intercom/Paging
Immidiate inter-office communication, including remote offices
Local Presence
Get virtual local numbers anywhere in the USA
Music On-Hold/Audio
Customers listen to company message or audio while on hold
Outlook Dialing
Via 3rd party app. OS must be compatible
Remote Office/Off-Site Extensions
Your office is now wherever you are & wherever you go
Reporting
Reports including active calls, call history, etc...
Soft Phone Compatibility
Set up your VoIP phone on your Smartphone or IPhone
Simultaneous Ring
Ring your mobile/home phone when someone calls your office
Voicemail
Unilimited V/M boxes
Welcome Greetings
IVR (Interactive Voice Response)