CLOUD phone Features

Are you using the most up to date features? Check out what you could be doing and the benefits of a cloud based system

3-Way Conferencing

Allows for 2 or more people to be on call

Advanced Voicemail to Email

Email integration - voicemails delivered via email

Advanced Call Forwarding

Easily forward incoming calls to any internal or external phone

Advanced Inbound Routing

Route calls to different departments

Call Park

Park calls to be picked up from different extension

3-Way Conferencing

Use catchy, fun text to tell people what you offer.

Caller ID

Caller ID with name on all phones

Call Transfer

Blind transfer, attendant transfer and cell-phone transfer

Cell Phone Integration

Mobile integration & convergence.  Seamlessly transfer calls to cellphones

Call Recording

Calls can be recorded in real time and listened to on your PC.  Additional fees apply.

Call Spy

Monitor your customer service reps for training & quality purposes

3-Way Conferencing

Use catchy, fun text to tell people what you offer.

Call Screen

Callers identify themselves so you can discreetly accept/reject calls

Class of Service

For example, to block expensive international calls

Disaster Recovery

Built-in redundancy

DIDs

System supports mulitple phone numbers

Extension Panel

Full extension settings & editing capabilities via user-friendly website

3-Way Conferencing

Use catchy, fun text to tell people what you offer.

Holiday Message

Automatically play "after business hours" or holiday message

Hunt Groups

Incoming calls flow through a specific list of extensions

Intercom/Paging

Immidiate inter-office communication, including remote offices

Local Presence

Get virtual local numbers anywhere in the USA

Music On-Hold/Audio

Customers listen to company message or audio while on hold

3-Way Conferencing

Use catchy, fun text to tell people what you offer.

Outlook Dialing

Via 3rd party app.  OS must be compatible

Remote Office/Off-Site Extensions

Your office is now wherever you are & wherever you go

Reporting

Reports including active calls, call history, etc...

Soft Phone Compatibility

Set up your VoIP phone on your Smartphone or IPhone

Simultaneous Ring

Ring your mobile/home phone when someone calls your office

Voicemail

Unilimited V/M boxes

Welcome Greetings

IVR (Interactive Voice Response)